Refund & Returns Policy
Nile Solutions Group, Inc. Return and Refund Policy
Definitions and Key Terms
To help explain things as clearly as possible in this Return and Refund policy, every time any of these terms are referenced, are defined as:
Company:
When this policy mentions “company” “we” “us” or “our” it refers to Nile Solutions Group, Inc. 811 South Central Expressway Suite 235 F Richardson, TX 75080 that is responsible for your information under this return and refund policy.
Customer:
Refers to the company, organization, or person that signs up to use service or to purchase our products
Service and Products:
Refers to services and products provided by Nile Solutions Group. Inc. as described in the relative terms (if available) and on Nile Solutions Group website.
Website:
Nile Solutions Group Inc. site which can be accessed via this URL https://nilesolutionsgroup.com
You:
A person or entity that is a customer and or is registered with Nile Solutions Group Inc. to use our Services
Return and Refund Policy
Thank you for shopping Nile Solutions Group, Inc. We appreciate that you have chosen to buy our products; we also want to make sure that you have a rewarding experience while you are exploring, evaluating and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to Nile Solutions Group, Inc. We will be as brief as our attorney will allow. The main thing to remember is that by placing an order or making a purchase at Nile Solutions Group, Inc. website, you agree to the terms set forth below along with Nile Solutions Group, Inc. Privacy Policy.
If you would like to return a product, please follow the next guidelines.
If there’s something wrong with the product you bought or if you are not happy with it, you have 3 days to return the item with its original package and a refund will be issued.
Refunds
We at Nile Solutions Group, Inc. commit ourselves to serving our customers with the highest level of service and best products. Every single product that you choose is thoroughly inspected, checked for defect and packaged with utmost care, we do this to ensure that you fall in love with our products.
Out of Stock Products
There are times when we may not have the products that you choose in stock or may face some issues with our inventory and quality check. In such cases, we will provide you with an immediate date not later than two weeks when your purchased product will be available and ready for delivery at the address that you provided during purchase transaction.
We carry out a thorough quality check before processing the ordered item. We take the utmost care while packing each item to avoid damage during transit. Nile Solutions Group Inc. is not liable for damage to any inventory that occurs during transit.
Shipping
Nile Solutions Group Inc. is not liable for return shipping cost. Every shipping must be paid by the customer even if the item had free shipping in the first place. The customer must pay for the shipping in return.
Your Consent
By using our website and making a purchase, you hereby consent to our return and refund policy and agree to its terms and conditions.
Changes to our Return and Refund Policy
Should we update, amend or make any changes to this policy document so that it accurately reflects our service and policies, unless otherwise required by law, those changes will be prominently posted here then if you continue to use our services, you will be bound by the updated return and refund policy. If you do not agree to this or any updated return and refund policy, you cannot use our service.
Contact Us
If for any reason you are not completely satisfied with any good or service that we provide don’t hesitate to contact us via email; info@nilesolutionsgroup.com and we will discuss any of the issues you are going through with our product.